Frequently asked questions

  • Restoration aims to bring the existing finish back to life and can greatly improve appearance however it may not remove deep damage. A refinish involves stripping the existing finish off down to raw wood, removing any damage to the wood, then staining and applying a new finish

    If a finish can be restored, expect to see a 10-50% improvement. If it is stripped and refinished expect to see an 80-100% improvement, to near new condition. The refinish process costs roughly twice as much as a restoration

    We are able to recommend the best option for you when we see your furniture in person

  • Most projects need to be done at our workshop. Minor touch-ups and repairs, and work on furniture too difficult to move, can be done on-site if necessary

  • Sonoma/Glen Ellen: $100 pickup / $200 pickup & delivery
    Napa/Petaluma: $150 pickup / $300 pickup & delivery
    Santa Rosa/Marin County: $275 pickup / $550 pickup and delivery
    San Francisco/Bay Area: $375 pickup / $750 pickup and delivery

    Large collections or oversized furniture may require special handling at an additional cost

  • Yes. We are open by appointment Mon - Fri, 8 - 4pm. Please call or email with your preferred day and time and we will confirm or offer an alternate appointment

  • Yes. We offer free estimates via email or phone based on your photos and description, or if you come to our shop by appointment. A confirmed price is given when we see your furniture in person

    Please email photos of your furniture to info@pinocchiofurniture.com and include close-ups of the damage as well as a photo of the whole piece. Include your name, phone number, and address (if you need pickup and delivery) along with a description of what you would like done.

    You can also text 707.996.1667

  • Yes. For in-person estimates we charge our standard pickup fee. If you decide to proceed with the repairs, we can take the furniture at that time

    Sonoma/Glen Ellen: $100 pickup / $200 pickup & delivery
    Napa/Petaluma: $150 pickup / $300 pickup & delivery
    Santa Rosa/Marin County: $275 pickup / $550 pickup and delivery
    San Francisco/Bay Area: $375 pickup / $750 pickup and delivery

    Large collections or oversized furniture may require special handling at an additional cost

  • Most repairs and refinishes take 7-14 days. We can accommodate most deadlines or time constraints with advance notice

  • Yes. We handle large projects for many hotels, wineries, and restaurants and can work around your operating hours either on-site or off-site

  • Yes. We provide a detailed inspection with a written damage report and estimate. the inspection fee starts at $350 for inspections located within 30 minutes of our shop 

  • Our hourly rate is $125/hour, a two-person team is $225/hour

  • Our minimum charge is $75

  • No. We recommend The Great Cover-Up in Sonoma/Petaluma (707) 762-0637 or Pohan’s in Napa (707) 942-4884 for that service

  • We handle large caning projects in-house, for single chairs we recommend Roy Blumenfeld in Sonoma. His number is (707) 291-0885, email is wickerfurniturerestoration@gmail.com - text or email him photos for an estimate